+(0)800-80808800 welcome@konfliktmanagement1923.com
The starting point

Procedures are known — conflict processes fail

In many conflict situations, the procedures are known. Established approaches exist:

  • mediation
  • moderation
  • structured decision-making and negotiation models

And yet, conflict processes fail. Often precisely where these methods are applied correctly.

The actual problem

Not methods — competence

The problem is not the absence of methods. But the absence of competence.

In situations where:

  • interests appear irreconcilable
  • communication itself becomes the conflict
  • systems come under pressure

methodological knowledge is no longer sufficient.

What is missing

Capabilities that cannot be standardised

What is missing is the ability:

  • to assess situations precisely
  • to decide under uncertainty
  • to withstand tension without premature simplification
  • and to remain capable of acting when agreement is not achievable

These capabilities cannot be standardised. And yet they are decisive.

Our consequence

Develop competence — not teach methods

Our programs emerge from this reality.

Not to teach methods. But to develop competences that hold in real conflict situations.

Three roles — one logic

The programs follow a clear structure

  • Mediator → works within the conflict
  • Facilitator → designs processes
  • Conflict Strategist → ensures the ability to act at system level
  • Adjudicator → decides when agreement is no longer possible
The standard we set

For individuals who already carry responsibility

Our programs are designed for individuals who already carry responsibility — and seek to expand their ability to act under complex conditions.

Enquiries about qualification programmes: welcome@konfliktmanagement1923.com

Reliability and validation

Personal certification under
EN ISO/IEC 17024

Competence cannot be fully standardised. But it must be assessable.

Our programs therefore conclude with a personal certification in accordance with the criteria of the international standard EN ISO/IEC 17024.

It provides a reliable framework for evaluating individual competence — without reducing its complexity.

The decisive point

We do not offer these programmes because there is a demand for further education.

But because existing competences are no longer sufficient.

Qualifications

The Programmes