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Qualification

Certified AI Governance & Conflict Specialist

Governance, AI and Transformation Competence

Person-certified qualification pursuant to EN ISO/IEC 17024
The Qualification

Governance and Conflict Qualification under Conditions of Artificial Intelligence

Artificial intelligence is not only changing technologies and processes. It is changing responsibility, decision-making structures and conflict dynamics within organisations. As AI-supported systems become increasingly integrated, new areas of tension emerge between efficiency, control, transparency, liability, autonomy and governance.

The Certified AI Governance & Conflict Specialist qualifies professionals and executives to professionally analyse, structure and responsibly shape conflict, governance and decision-making spaces under conditions of artificial intelligence, and to safeguard organisational capacity for action and decision-making.

This qualification is not an AI training course, but a professional governance and conflict qualification under conditions of artificial intelligence.

The focus is not on detailed technical knowledge, but on the ability to:

  • identify conflict fields at an early stage
  • develop governance structures
  • classify risks and responsibilities
  • safeguard organisational capacity for action
  • responsibly accompany transformations under conditions of digital dependency and algorithmic decision support

This qualification combines: Conflict Management – Governance – Compliance – Digital Sovereignty – Strategic Decision-Making Capacity – and the analysis of organisational tensions in the context of artificial intelligence.

The 3 Levels

Foundation – Deepening – Strategic Capacity for Action

Level I
Foundation
  • Communication & Conflict Communication
  • Conflict Management & Conflict Analysis
  • Leadership under Uncertainty
  • Change & Organisational Development
  • Facilitation & Process Accompaniment
Level II
AI & Governance
  • Artificial Intelligence & Organisational Impacts
  • AI Governance & Regulation
  • Conflict Fields of Artificial Intelligence
  • Digital Sovereignty & Resilience
  • Responsibility, Trust & Ethics
Level III
Strategic Capacity for Action
  • Decision-Making under Uncertainty
  • Governance & Transformation Management
  • Strategic Resilience
  • Organisational Capacity for Action
Core Topics

Programme Content

Conflict Management

  • conflict systems
  • governance conflicts
  • AI conflict fields
  • escalation dynamics
  • decision blockades
  • conflict analysis
  • conflict resolution in organisations
  • conflict resolution procedures

Communication

  • governance communication
  • communication under uncertainty
  • communication in escalation situations
  • communication dynamics in transformation processes
  • human ↔ AI communication
  • trust and understanding in digital contexts

Leadership

  • leadership under uncertainty and AI conditions
  • responsibility in AI-supported decision spaces
  • trust building in transformation processes
  • leadership in hybrid and digital structures
  • handling loss of control

Governance & Transformation

  • governance
  • responsibility
  • risk
  • transformation
  • decision-making processes
  • AI projects
  • critical dependencies
  • management of complex change processes
  • risk and decision architectures
  • transformation under regulatory requirements

Organisational Development

  • governance structures
  • decision architectures
  • resilience
  • digital sovereignty
  • organisational resilience
  • governance architectures
  • institutional capacity for action
  • conflict capability of organisations

Artificial Intelligence

  • foundations of AI systems
  • algorithmic decision support
  • impacts on organisations
  • automation and responsibility
  • risks and limits of AI-supported systems
  • AI and organisational power shifts

Facilitation & Process Accompaniment

  • facilitation in conflict and decision processes
  • moderation of multi-perspective processes
  • structuring complex stakeholder conflicts
  • process design under uncertainty
  • dialogue and participation formats

Responsibility, Trust & Ethics

  • trust as a governance resource
  • ethics and responsibility
  • organisational legitimacy
  • transparency and acceptance
  • responsibility despite automation
  • conflicts between efficiency and responsibility

AI Governance & Regulation

  • EU AI Act
  • liability
  • compliance
  • auditability
  • risk classification
  • algorithmic accountability
  • documentation and reporting obligations
  • risk governance
  • audit structures

Digital Sovereignty & Resilience

  • platform dependency
  • cloud governance
  • supply chains
  • geopolitical risks
  • critical infrastructures

Decision-Making under Uncertainty

  • strategic decision-making logics
  • decision blockades
  • escalation decisions
  • risk assessment
  • governance in crisis situations
Learning Approach

Scientifically grounded. Practice-oriented.

  • Practical application in professional contexts
  • Peer group work and intervision
  • Guided reflection and transfer
  • Case work and application-oriented exercises
  • Simulations and practical formats
  • Examination and certification procedure
Target Group

For Professionals and Executives

  • Executives
  • Those responsible for governance, compliance and transformation
  • Project and programme managers
  • Organisational development specialists
  • Consultants
  • Change and conflict managers
  • Those responsible for digitalisation and AI projects
Programme Duration

20 Weeks

Hybrid learning formats: face-to-face instruction, intervision in working groups, self-study.

Scope
35 Days
Start
monthly rolling

Also available part-time.

Enquiries: welcome@konfliktmanagement1923.com