Conflict Mediation and Consensus Processes
Organisations, executives, and team leaders are increasingly confronted with complex conflict situations. Conflict is not an exception but an integral part of organisational and social reality.
Mediation is a structured form of conflict resolution in which an independent third party supports the parties in clarifying interests, perspectives, and options for action, and in developing self-determined solutions.
The effectiveness of mediation depends not only on the process itself but decisively on the professional competence of those involved.
This qualification combines: Mediation – Conflict Management – Communication and Negotiation – Facilitation and Process Understanding – Organisational Conflict Resolution.
The focus is not solely on the transfer of methods but on enabling participants to:
Hybrid learning formats: face-to-face instruction, digital learning formats, intervision, self-study.
Also available part-time.
Enquiries: welcome@konfliktmanagement1923.com